Help Desk User Service Center CAU

The objective of this web application is to record all customer service requests; ideal for companies with after-sales service, you can do detailed follow-up by client, answers, attach files, define priorities; permanent communication to the client on the advance of the solution to his problem.

Help Desk (in English: Help Desk, sometimes translated as 'Help Desk'), or Service Desk (Service Desk), or simply CAU User Service Center is a set of technological and human resources, to provide services with the possibility of managing and solving all possible incidents in a comprehensive way, together with the attention of requirements related to Information and Communication Technologies (ICT).